Work Order Automation Achieved with Docker & Kubernetes for Facility Management
Successive Digital built a cloud-native, microservices-based platform on Kubernetes, reducing manual work by 95% and significantly improving self-storage facility operations.
At a glance
IT & ITES
USA
Successive Highlight
100% Mobility & Resilience
A fully autonomous system met diverse operational demands, enabling consistent, round-the-clock availability across multiple locations.
80% Productivity Increase
Streamlined processes and centralized management freed resources for higher-value tasks, resulting in greater output and agility.
Client & Business Challenges
As the fastest-growing self-storage provider, the client needed an integrated system to manage multifaceted work orders, real-time analytics, and financial data tracking for their expanding network of facilities. Manual processes impeded agility, significantly burdened staff, and risked human error. The client envisioned a digital transformation that capitalized on mobile capabilities, providing a self-service model for vendors and internal personnel alike. By evolving from patchwork solutions to a robust, cloud-native architecture, they aimed to enhance tenant experiences, streamline back-office tasks, and improve reliability of information flow—all while laying the groundwork to monetize their SaaS offering for work order management.
The Solution
Successive Digital engineered a SaaS-based solution for work order and facility management, deploying key components on Azure Kubernetes Services. Containerized microservices, orchestrated with Docker and Kubernetes, provided a highly scalable and maintainable infrastructure. We developed a Super Admin Web App for centralized oversight, plus a Client-Side Web and Mobile App for vendor admins and personnel, respectively. Together, these integrated platforms automated scheduling, real-time job tracking, and facility updates. An end-to-end analytics feature tracked performance across sites, allowing data-driven decision-making. This unified approach replaced siloed, manual tasks with automated workflows, elevating employee productivity and drastically reducing operational complexity.
- Streamlined Work Orders
We modularized core functions—such as company, user, facility, and job administration—into separate microservices, each with a RESTful API. This approach unlocked faster releases, easier troubleshooting, and consistent performance. Meanwhile, a user-friendly interface empowered staff to oversee multiple facilities, automating processes that once consumed time with paperwork and manual coordination.
- Scalable, Efficient Infrastructure
Azure Kubernetes Services provided high availability and automated scaling, allowing the client to meet usage spikes without service disruption. Container-based deployments reduced provisioning overhead, while centralized monitoring tools tracked resource utilization. The combination of Docker, Kubernetes, and Azure integration minimized ongoing expenses and supported rapid growth in user demand.
- Enhanced Mobility & Manageability
Our solution offered round-the-clock access to key system features from any device. Real-time updates simplified vendor communication and centralized departmental oversight. Through consolidated dashboards, administrators gained deeper insight into their operations, making quick adjustments based on live data—a critical improvement for driving customer satisfaction and business resilience.
Results Accomplished
A containerized, cloud-native platform revolutionized self-storage operations by automating workflows, cutting manual labor, and boosting performance.
Substantial Manual Reduction
Autonomous Operations
Real-Time Analytics
Unified Oversight
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